Privacy policy
Privacy Policy
Last updated: May 13, 2026
MaSunTo Cases is operated by MaSunTo Europe B.V. ("we", "us", "our"). We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with our products and services (the "Services").
This website is hosted by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
MaSunTo Europe B.V.
Paramaribostraat 91
1058 VH Amsterdam
Netherlands
Email: info[at]masuntocases[dot]com
Chamber of Commerce (KvK): 42056773
VAT number: NL869509548B01
For the purposes of applicable data protection laws, MaSunTo Europe B.V. is the controller of your personal information, except where Shopify independently determines the purposes and means of processing as described in its own privacy documentation.
2. Personal information we collect
When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with us, we may collect the following categories of personal information:
- Contact details: name, billing address, shipping address, email address, and phone number.
- Order and transaction information: products purchased, order details, payment status, returns, exchanges, cancellations, and order history.
- Payment information: payment method details, payment confirmations, and transaction-related data. Payment card data is processed by our payment providers and is not fully stored by us.
- Account information: if you create an account, this may include login details, saved preferences, and account settings.
- Communications: information you provide when contacting us by email, form, or customer support request.
- Device and usage information: IP address, browser type, device type, pages viewed, interactions with the Services, and similar technical and usage data.
- Marketing and preference data: preferences relating to newsletters, promotions, and website interactions.
3. How we collect personal information
We may collect personal information:
- directly from you, for example when you place an order, subscribe to marketing, contact us, or create an account;
- automatically, through cookies and similar technologies when you use our website;
- from service providers, such as Shopify, payment providers, analytics providers, and shipping partners;
- from partners or third parties, where permitted by law.
4. How we use your personal information
We may use your personal information for the following purposes:
To provide our Services
We use your information to process orders and payments, arrange shipping and delivery, manage returns, exchanges, and cancellations, provide customer support, maintain your account where applicable, and communicate with you about your order.
To operate and improve our website and business
We use information to improve website performance and user experience, understand how customers use our website, manage product listings and store operations, and develop and improve our Services.
For marketing
Where permitted by law, we may use your personal information to send newsletters, promotions, or updates about our products and services. You can unsubscribe at any time using the unsubscribe link in our emails.
For security and fraud prevention
We use personal information to verify transactions, detect, investigate, and prevent fraud or misuse, and protect our website, customers, and business.
For legal and compliance purposes
We may use your information to comply with legal obligations, keep accounting and tax records, respond to lawful requests from public authorities, and establish, exercise, or defend legal claims.
5. Legal bases for processing (EEA/UK)
If you are located in the European Economic Area or the United Kingdom, we process your personal information on one or more of the following legal bases:
- Performance of a contract: for example, to process and deliver your order.
- Compliance with legal obligations: for example, tax, accounting, and consumer law obligations.
- Legitimate interests: for example, improving our website, preventing fraud, and running our business.
- Consent: where required, for example for certain marketing or cookie-based activities.
6. How we disclose personal information
We may disclose your personal information to third parties where necessary for legitimate business purposes, including:
- Shopify, which hosts and supports our store and certain related services;
- payment providers, to process payments securely;
- shipping and fulfillment providers, to deliver your orders;
- our manufacturing and fulfillment partner in China, where necessary to process and dispatch orders shipped outside Europe;
- IT, hosting, analytics, and support providers;
- professional advisers, such as legal, accounting, or tax advisers;
- authorities or regulators, where required by law;
- parties involved in a business transaction, such as a merger, acquisition, or sale of assets.
We may also disclose personal information where you direct us to do so or where you consent to such disclosure.
7. Relationship with Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information to provide, support, and improve the store and related services. In some circumstances, Shopify may act as an independent controller for certain processing activities, including certain enhanced services and rights handling. For more information, please consult the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
8. Cookies and similar technologies
We use cookies and similar technologies to operate our website, remember your preferences, analyse website traffic, and, where permitted, support marketing and advertising.
Some cookies are necessary for the website to function properly. Other cookies, including analytics or marketing cookies, may require your consent depending on your location and applicable law.
You can manage your cookie preferences through our cookie banner or your browser settings.
9. International transfers
Your personal information may be processed outside your country of residence, including outside the European Economic Area or the United Kingdom.
For certain orders shipped outside Europe, your shipping details may be shared with our manufacturing and fulfillment partner in China in order to process and dispatch your order.
Where we transfer personal information outside the EEA or UK, we rely on appropriate safeguards, such as Standard Contractual Clauses or other lawful transfer mechanisms, unless the destination country has been recognized as providing an adequate level of protection. Shopify also describes such safeguards in its privacy documentation.
10. Data retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining business and transaction records, complying with legal, tax, accounting, and regulatory obligations, and resolving disputes and enforcing agreements.
Retention periods may vary depending on the type of data and the purpose of processing.
11. Children's data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.
12. Your rights
Depending on where you live, you may have some or all of the following rights:
- right of access;
- right to correction;
- right to deletion;
- right to restriction of processing;
- right to object to processing;
- right to data portability;
- right to withdraw consent where processing is based on consent;
- right to opt out of certain targeted advertising or sharing, where applicable.
You may exercise your rights by contacting us at info@masuntocases.com. We may need to verify your identity before responding to your request.
If Shopify is responsible for certain processing activities, you may also need to exercise certain rights directly with Shopify through its privacy tools.
13. Complaints
If you have a complaint about how we process your personal information, please contact us first at info@masuntocases.com.
If you are located in the Netherlands or elsewhere in the EEA or UK, you may also have the right to lodge a complaint with your local supervisory authority. In the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens.
14. Third-party websites and services
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we do, we will post the updated version on this page and update the "Last updated" date above.
16. Contact
If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, please contact us at:
MaSunTo Europe B.V.
Paramaribostraat 91
1058 VH Amsterdam
Netherlands
Email: info[at]masuntocases[dot]com
Chamber of Commerce (KvK): 42056773
VAT number: NL869509548B01